Skip to content

How to Login to infoRouter

This guide explains how to authenticate and access infoRouter as a registered user.

Logging In

Step 1: Click Member Login

On the infoRouter portal page, locate and click the "Member Login" link.

Member Login

Step 2: Enter Credentials

The login prompt will appear:

The login prompt

Enter your credentials:

  1. User Name — Your infoRouter username
  2. Password — Your password

Step 3: Submit

Click Login to authenticate.

First Time Login

If this is your first time logging in, infoRouter may prompt you to change your password for security purposes.

Remember Me Option

Check the "Remember My Password" checkbox to have your browser save your credentials.

Requirements

  • Cookies must be enabled in your browser
  • Only use this option on private, secure computers
  • Do not use on shared or public computers

Authentication Methods

Depending on your organization's configuration, you may authenticate using:

Method Description
infoRouter Authentication Username and password created in infoRouter
Windows/LDAP Authentication Your network domain credentials (NTLM)
Single Sign-On Automatic login using your Windows session

Which method do I use?

Contact your system administrator if you're unsure which authentication method your organization uses.

Anonymous Access

infoRouter also supports anonymous access for public content.

In anonymous mode:

  • Many advanced features are disabled
  • You can only access Anonymous Libraries
  • No login is required

Limited Functionality

Anonymous access is designed for public document sharing. For full functionality, log in with your credentials.

Troubleshooting Login Issues

Problem Solution
Forgot password Contact your system administrator
Account locked Wait for lockout period or contact admin
Invalid credentials Verify username and password are correct
Cannot see login link Check your browser's JavaScript settings

After Logging In

Once logged in, you'll have access to:

  • Your assigned document libraries
  • Personal dashboard
  • Full search capabilities
  • Document management features

See Also