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Working with Documents

Whether you work in words, pictures, audio, or video, infoRouter can manage any type of document or file in its native format.

Universal File Support

Word processing documents, reports, forms, audio, video, artwork, photographs, engineering documents, drawings — virtually any file format can be stored and managed in infoRouter.


Document Types

infoRouter supports six types of documents:

Type Description Learn More
Regular Documents Files created by desktop applications (Word, Excel, etc.) and uploaded to infoRouter Creating Documents
Template Documents HTML documents created using infoRouter Templates, can be rendered with other templates Form Templates
Document Shortcuts Links to documents in other locations, providing access without navigating to the original Document Shortcuts
URLs Links to external or internal websites or pages URL Documents
HTML Documents Created using the built-in HTML editor, can be viewed as PDF
Email Documents Registered emails in EML format Office Add-in

Regular Documents

Regular documents are typical files created by desktop applications such as Microsoft Word, Excel, PowerPoint, Adobe PDF, and more. These are uploaded to infoRouter where they can be managed, shared, and versioned.

Creating Documents


Template Documents

Template documents are created directly inside infoRouter using the Templates feature. These documents:

  • Are always HTML format
  • Can be rendered with other templates
  • Provide powerful form-based document creation

Form Templates


Document Shortcuts

Shortcuts provide access to documents for users who cannot navigate to the original location. They can be created in any folder and point to any document in infoRouter.

Document Shortcuts


URL Documents

URLs are treated as documents and can be created in any folder. They point to external or internal websites or pages.

URL Documents


Email Registration

You can register emails in infoRouter through two methods:

Method Format Notes
Web Interface EML files only Upload like any other document
MS Office Add-in MSG and EML Register directly from Outlook

Email Processing

EML files are automatically parsed to extract email sections (sender, recipients, subject, body, attachments) and presented in the infoRouter email format.

Email Limitations

Email documents cannot be edited or checked out. They are read-only but can be copied, moved, deleted, and searched like other documents.


Additional Resources

Capturing Documents with infoRouter (PDF)


See Also