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Basic Concepts

Before you start using infoRouter, familiarize yourself with these fundamental concepts.

infoRouter Basic Concepts

Libraries

Libraries are root-level folders that serve as isolated work areas in infoRouter.

Key Points about Libraries

  • Libraries appear on the left side of the screen (labeled 1 in the image above)
  • Only library members can see or access a library
  • Members are assigned by System Administrators or User Managers

Libraries provide isolated environments where groups of users can:

  • Work collaboratively
  • Store and organize documents
  • Manage access permissions

Learn more: Document Libraries


Folders

Folders are containers used to store and organize documents within libraries.

Feature Description
Organization Group related documents together
Security Apply specific permissions per folder
Nesting Create subfolders for hierarchical organization
Multiple Formats Store any file type

Folder Security

Access to folders is controlled by security permissions. Users can be granted or denied access to individual folders independent of library membership.

Learn more: Working with Folders


Documents Pane

The Documents Pane displays on the right side of the screen (labeled 2 in the image above).

infoRouter manages all types of electronic documents in their native format:

  • Microsoft Office files (Word, Excel, PowerPoint)
  • PDF documents
  • Images and graphics
  • Audio and video files
  • CAD drawings
  • Any other electronic file type

Native Format Storage

infoRouter does not convert or modify your documents. Files are stored exactly as created by their source applications.

Learn more: Working with Documents


Custom Properties (Metadata)

Custom Property Sets are user-defined fields that can be attached to:

  • Documents
  • Folders
  • Users

Common Uses

Use Case Example
Document Classification Project name, department, status
Search Enhancement Find documents by custom criteria
Compliance Tracking Retention dates, approval status
Business Metadata Customer ID, invoice number, case number

Learn more: Custom Properties


Portals

Portals are customizable web pages that serve infoRouter content to users.

Portal Use Cases

  • Partner portals — Share documents with external partners
  • Department portals — Provide team-specific content
  • Customer portals — Deliver documents to clients
  • Employee portals — Company-wide document access

Portals can be personalized and designed to provide specific content without requiring users to navigate the full document library.

Learn more: infoRouter Portals


Content Searching

infoRouter provides powerful full-text search capabilities similar to internet search engines.

Searchable Content

  • Document text content
  • File names
  • Custom properties
  • Metadata

Expanding Search Capabilities

Install third-party iFilters to index additional file formats beyond the defaults.

Learn more: Searching for Documents


Version Control

infoRouter automatically maintains multiple versions of documents.

How Version Control Works

graph LR
    A[Check Out] --> B[Edit Document]
    B --> C[Check In]
    C --> D[New Version Created]
    D --> E[Previous Versions Retained]
Action Result
View document Displays the published version
Check out Delivers the latest version for editing
Check in Creates a new version, retains previous
Revert Restore any previous version

Never Lose Work

All versions are retained until explicitly cleaned up by an authorized user. You can always revert to a previous version if needed.

Learn more: Document Versions


See Also