Skip to content

User Authentication

All users must have a valid account in infoRouter before they can access secure resources. Accounts are created by the System Administrator and stored in infoRouter's security database.

Why Authentication Matters

Your account identifies you in the infoRouter system. It allows you to:

  • Check documents in and out
  • Be granted permissions within the security framework
  • Track your activity and document ownership

Authentication Methods

infoRouter supports three authentication modes:

Mode Description Best For
LDAP Authentication Credentials verified by LDAP/Active Directory Organizations with existing directory services
infoRouter Authentication Credentials verified by infoRouter's database External users (clients, vendors, partners)
Mixed Authentication Some users via LDAP, others via infoRouter Organizations with both internal and external users

LDAP Authentication

In LDAP mode, authentication is handled by your organization's directory service.

Key features:

  • User accounts in LDAP can be imported and synchronized with infoRouter
  • Credentials are passed to LDAP for verification
  • Passwords are maintained and managed in LDAP
  • Login works as long as LDAP authenticates the user

Learn more: Importing LDAP Users and Groups


infoRouter Authentication

In this mode, infoRouter handles all authentication internally (even for users imported from LDAP).

Key features:

  • All accounts are maintained inside infoRouter
  • Password changes must be performed within infoRouter
  • Commonly used for external users not part of an NT domain

When to Use

This mode is ideal for clients, vendors, partners, or anyone who doesn't have an account in your organization's directory.


Mixed Security Authentication

Mixed mode allows different authentication methods for different users.

Key features:

  • Some accounts authenticate via LDAP
  • Other accounts authenticate via infoRouter
  • The "Authentication Type" setting in User Properties determines which method applies to each user

Use Case

Internal employees authenticate via Active Directory, while external contractors authenticate via infoRouter accounts.


See Also